Phone system in the cloud
Modern phone system accessible from
the office or your cell,
with enhanced functionality
The world conducts business using combinations of voice and data. Companies must stay agile when competing in today’s marketplace. Providing a unified communication system empowers your employees to interact with their clients in a timely manner.
Voice and Unified communications create a workspace in which users can be connected and available at all times. Streamlining business processes, this type of connectivity ensures that information reaches recipients quickly, no matter where they may be working or what device they may be using.
Strategic Solutions partners with 8x8 to bring the latest technologies to your business.
Enhanced functionality that includes:
Call attendants to encourage autonomy
Customized hold music to allow for on-hold marketing
Call analytics and reporting to identify trends and remediate issues
Chat function to encourage inter-office communications
Status indicators to determine if staff are on the phone or away from their desk
Mobile app allows for connectivity from home or the car
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