TeleHealth

 

Patients want it.

Reimbursements now incentivize it.

Technology enables it.

What are you waiting for?

Streamlined

Reimbursement

Automated eligibility checks and a dedicated reimbursement-specialist support team, 

Boost Practice
Efficiency

Drive revenue and practice efficiency with seamless integrations into existing practice workflows and EHR/PMs.

Promote Patient

Satisfaction

Intuitive cloud software for both patients and providers means no downloads, up and running in minutes on patient-owned devices.

Benefits

Frequently Asked Questions

PCP


Provide Ongoing Care For patients suffering from chronic conditions like diabetes, hypertension, or heart disease, telehealth helps keep patients better engaged in their care. PCPs are able to monitor symptom progression, adjust medications, and modify treatment pace without requiring patients to return to the office. Offer Counseling Services PCPs dedicate a lot of time and energy to mapping out self-care plans for managing depression, weight loss, and smoking cessation. Telemedicine allows physicians to conveniently check in with patients, provide counseling, and ensure treament plans are still working well. Review Screenings and Lab Results Providers order multiple lab tests and screenings each day, whether it be CHCs, blood glucose levels, or other tests. For abnormal lab results, remote video allows PCPs to discuss results with their patients face-to-face without losing money on follow-up phone calls. Manage Medications Whether it's birth control, blood pressure medication, or antidipressents, remote video appointments are an ideal solution for adjusting patient medications. It's more efficient for both patients and providers without sacrificing physician reimbursement. Chronic Care Management Chronic condition patients often require multiple physician office visits each year. These are patients who have regimented treatment plans that are frequently adjusted and must be closely monitored by an existing provider. For patients with chronic conditions, video-based appointments often involve medication adjustments, monitoring of side effects, lab/imaging reviews, and overall treatment pain management. Chronic conditions commonly managed through telemedicine include:

  • Diabetes
  • Hypertension
  • Coronary artery disease
  • Cardiac arrhythmia
  • End-stage renal disease
  • Hepatitis
  • Asthma / COPD
  • Obesity
  • Oncologic co-morbicities
  • Neurodegenerative diseases
Wellness Exam Follow-Up Patients who receive yearly wellness exams are prime candidates for telemedicine follow-ups. While the wellness exam itself requires a head-to-toe physical exam, following up on blood work and other screenings is ideal for a remote telemedicine visit. These remote visits also give providers the opportunity to discuss how the patient can make smart lifestyle decisions in order to improve overall health - which is especially important when abnormal results are found. Common wellness screenings ideal for telemedicine follow-ups include:
  • Colonoscopy / sigmoidoscopy results
  • Mammogram results
  • Cholesterol levels
  • STD testing
  • CBC results
  • Blood glucose levels
  • Liver function testing
  • Pap smear results
  • Blood electrolytes
Minor Urgent Care Patients with a broad range of minor urgent care issues are increasingly turning to telemedicine for convenient access to healthcare providers from home. Telehealth enables these patients to receive care from their existing providers, ensuring full access to their medical records and providing continuity that is not possible with urgent care centers and on-demand telehealth services. Common urgent care issues ideal for telemedicine include:
  • Cold and flu
  • Allergies
  • Sinus/ear infections
  • Sore throat
  • UTIs
  • Diarrhea and vomiting




OBGYN


Manage Medications Adjusting medications for things like depression and anxiety, blood pressure, and birth control - or simply refilling prescriptions - aren't reason enough to bring busy patients into the office. Instead, OB/GYNs can offer to manage any non-scheduled medications remotely. Provide Postoperative Care In order to ensure patient safety and provide the highest quality of care, OB/GYNs must provide high-touch postoperative care. Especially for women who have undergone a serious procedure, schedulingg remote appointments allows doctors to provide that level of care without placing a physical burden on the patient. Discussing Lab Results Discussing sensitive material, like STD-screening results, PAP smears, and biopsies, face-to-face conversation should always be prioritized. Telemedicine helps OB/GYNs provide that level of care at no inconvenience to th epatient. Observe Treatment Plans Especially for conditions like gestational diabetes and postpartum depression that require frequent monitoring remote video appointments are ideal. They allow you to keep close tabs on patient progress and you still get fully reimbursed for services rendered. Conditions OB/GYNs can manage using telemedicine:

  • Postpartum Depression - Offering convenient access for women suffering postpartum depression is an essential part of providing perinatal care as an OB/GYN. Use telemedicine to frequently check in with patients suffering from depression and ease the burden of travel on these new mothers. Even for women who aren't suffering from postpartum right away, remote video appointments are an ideal way to monitor if such a condition develops during the weeks following childbirth.
  • Gestational Diabetes - Once a woman is diagnosed with gestational diabetes, special meals plans, scheduled physical activity, and even daily insulin self-checks are essential for effectively managing the condition. Checking in with your patients, even as often as weekly, is necessary to understand the progression of diabetes and the effectiveness of the individual treatment plan. Instead of checking in with a non-reimbursable phone call, schedule weekly or semi-monthly telemedicine appointments to keep tabs on your patients suffering from gestational diabetes.
  • Hypertension and PreeClampsia - Although in-person physical exams are often necessary to monitor the progression of hypertension to preeclampsia, frequent check-ups to discuss symptoms (such as headache, blurred vision, or sensitivity to light) can be done effectively over telemedicine. It also allows OB/GYNs to offer patients face-to-face interactions should sudden issues or concerns arise.
  • Follow-up on Well Woman Exams - While annual Well Woman exams require a head-to-toe physical exam, following up on blood work and other screenings is ideal for a remote telemedicine visit. These remote visits also give OB/GYNs the opportunity to discuss how the patient can make smart lifestyle decisions in order to improve overall health – which is especially important when abnormal results are found.
  • Family Planning and Preconception Care - Whether you’re managing birth control doses for patients not yet wanting to have children or assisting a couple that’s ready, telemedicine can be used for ongoing counseling, modifying lifestyle treatment plans, and adjusting hormone-based medications.




Neurology


Medication Management Many medications prescribed by neurologists have significant side-effects that must be closely monitored. Employing telemedicine for frequent med checks increases compliance and ensures that side-effects and drug interactions are managed appropriately. Lifestyle Counseling Many patients with neurological disorders require lifestyle counseling in order to slow the disease progression. Doing this over telemedicine is ideal in that a physical examination is not required. The ease of initiating a telemedicine appointment helps increase treatment adherence and promotes a closer doctor-patient relationship. Lab/Imaging Results Although patients suffering from neurological conditions need to be seen in-office for things like CT scans, MRIs and blood tests, bringing them back into the office to discuss results is often not necessary. In fact, it can be quite an inconvenience. Telemedicine allows neurologists to discuss these results face-to-face without asking patients to leave their home. Conditions Neurologists can Manage with Telemedicine:

  • Neuropathy - Treating Neuropathy typically involves managing symptoms. Lifestyle counseling to help limit the disease progression and adjusting medications like antidepressants, antiepileptics and cannabis can all be done over telemedicine.
  • Epilepsy - Although about 70% of cases can be controlled through medication, frequent in-office lab work is still necessary. Using telemedicine to adjust medications, discuss symptom progression, and the review of diagnostic imaging results and blood work helps minimize trips to the office for epileptic patients.
  • Parkinson's Disease - Once someone is diagnosed with Parkinson’s disease, therapies involving the use of Levodopa or dopamine agonsists to help control motor function can be managed through telemedicine. Although in-person rehabilitation is required, neurologists can also use telemedicine to counsel patients on dietary changes, exercise adjustments, and palliative care.
  • Multiple Sclerosis - Because many medications such as corticosteroids, interferons, and pro-/anti-inflammatory can cause serious side effects, frequently monitoring their progression is essential and can be done effectively over telemedicine. Additionally, reviewing liver and blood tests or offering emotional counseling can also be done through telemedicine without losing the face-to-face interaction patients desire.





Use Cases

PCP


Provide Ongoing Care For patients suffering from chronic conditions like diabetes, hypertension, or heart disease, telehealth helps keep patients better engaged in their care. PCPs are able to monitor symptom progression, adjust medications, and modify treatment pace without requiring patients to return to the office. Offer Counseling Services PCPs dedicate a lot of time and energy to mapping out self-care plans for managing depression, weight loss, and smoking cessation. Telemedicine allows physicians to conveniently check in with patients, provide counseling, and ensure treament plans are still working well. Review Screenings and Lab Results Providers order multiple lab tests and screenings each day, whether it be CHCs, blood glucose levels, or other tests. For abnormal lab results, remote video allows PCPs to discuss results with their patients face-to-face without losing money on follow-up phone calls. Manage Medications Whether it's birth control, blood pressure medication, or antidipressents, remote video appointments are an ideal solution for adjusting patient medications. It's more efficient for both patients and providers without sacrificing physician reimbursement. Chronic Care Management Chronic condition patients often require multiple physician office visits each year. These are patients who have regimented treatment plans that are frequently adjusted and must be closely monitored by an existing provider. For patients with chronic conditions, video-based appointments often involve medication adjustments, monitoring of side effects, lab/imaging reviews, and overall treatment pain management. Chronic conditions commonly managed through telemedicine include:

  • Diabetes
  • Hypertension
  • Coronary artery disease
  • Cardiac arrhythmia
  • End-stage renal disease
  • Hepatitis
  • Asthma / COPD
  • Obesity
  • Oncologic co-morbicities
  • Neurodegenerative diseases
Wellness Exam Follow-Up Patients who receive yearly wellness exams are prime candidates for telemedicine follow-ups. While the wellness exam itself requires a head-to-toe physical exam, following up on blood work and other screenings is ideal for a remote telemedicine visit. These remote visits also give providers the opportunity to discuss how the patient can make smart lifestyle decisions in order to improve overall health - which is especially important when abnormal results are found. Common wellness screenings ideal for telemedicine follow-ups include:
  • Colonoscopy / sigmoidoscopy results
  • Mammogram results
  • Cholesterol levels
  • STD testing
  • CBC results
  • Blood glucose levels
  • Liver function testing
  • Pap smear results
  • Blood electrolytes
Minor Urgent Care Patients with a broad range of minor urgent care issues are increasingly turning to telemedicine for convenient access to healthcare providers from home. Telehealth enables these patients to receive care from their existing providers, ensuring full access to their medical records and providing continuity that is not possible with urgent care centers and on-demand telehealth services. Common urgent care issues ideal for telemedicine include:
  • Cold and flu
  • Allergies
  • Sinus/ear infections
  • Sore throat
  • UTIs
  • Diarrhea and vomiting




OBGYN


Manage Medications Adjusting medications for things like depression and anxiety, blood pressure, and birth control - or simply refilling prescriptions - aren't reason enough to bring busy patients into the office. Instead, OB/GYNs can offer to manage any non-scheduled medications remotely. Provide Postoperative Care In order to ensure patient safety and provide the highest quality of care, OB/GYNs must provide high-touch postoperative care. Especially for women who have undergone a serious procedure, schedulingg remote appointments allows doctors to provide that level of care without placing a physical burden on the patient. Discussing Lab Results Discussing sensitive material, like STD-screening results, PAP smears, and biopsies, face-to-face conversation should always be prioritized. Telemedicine helps OB/GYNs provide that level of care at no inconvenience to th epatient. Observe Treatment Plans Especially for conditions like gestational diabetes and postpartum depression that require frequent monitoring remote video appointments are ideal. They allow you to keep close tabs on patient progress and you still get fully reimbursed for services rendered. Conditions OB/GYNs can manage using telemedicine:

  • Postpartum Depression - Offering convenient access for women suffering postpartum depression is an essential part of providing perinatal care as an OB/GYN. Use telemedicine to frequently check in with patients suffering from depression and ease the burden of travel on these new mothers. Even for women who aren't suffering from postpartum right away, remote video appointments are an ideal way to monitor if such a condition develops during the weeks following childbirth.
  • Gestational Diabetes - Once a woman is diagnosed with gestational diabetes, special meals plans, scheduled physical activity, and even daily insulin self-checks are essential for effectively managing the condition. Checking in with your patients, even as often as weekly, is necessary to understand the progression of diabetes and the effectiveness of the individual treatment plan. Instead of checking in with a non-reimbursable phone call, schedule weekly or semi-monthly telemedicine appointments to keep tabs on your patients suffering from gestational diabetes.
  • Hypertension and PreeClampsia - Although in-person physical exams are often necessary to monitor the progression of hypertension to preeclampsia, frequent check-ups to discuss symptoms (such as headache, blurred vision, or sensitivity to light) can be done effectively over telemedicine. It also allows OB/GYNs to offer patients face-to-face interactions should sudden issues or concerns arise.
  • Follow-up on Well Woman Exams - While annual Well Woman exams require a head-to-toe physical exam, following up on blood work and other screenings is ideal for a remote telemedicine visit. These remote visits also give OB/GYNs the opportunity to discuss how the patient can make smart lifestyle decisions in order to improve overall health – which is especially important when abnormal results are found.
  • Family Planning and Preconception Care - Whether you’re managing birth control doses for patients not yet wanting to have children or assisting a couple that’s ready, telemedicine can be used for ongoing counseling, modifying lifestyle treatment plans, and adjusting hormone-based medications.




Neurology


Medication Management Many medications prescribed by neurologists have significant side-effects that must be closely monitored. Employing telemedicine for frequent med checks increases compliance and ensures that side-effects and drug interactions are managed appropriately. Lifestyle Counseling Many patients with neurological disorders require lifestyle counseling in order to slow the disease progression. Doing this over telemedicine is ideal in that a physical examination is not required. The ease of initiating a telemedicine appointment helps increase treatment adherence and promotes a closer doctor-patient relationship. Lab/Imaging Results Although patients suffering from neurological conditions need to be seen in-office for things like CT scans, MRIs and blood tests, bringing them back into the office to discuss results is often not necessary. In fact, it can be quite an inconvenience. Telemedicine allows neurologists to discuss these results face-to-face without asking patients to leave their home. Conditions Neurologists can Manage with Telemedicine:

  • Neuropathy - Treating Neuropathy typically involves managing symptoms. Lifestyle counseling to help limit the disease progression and adjusting medications like antidepressants, antiepileptics and cannabis can all be done over telemedicine.
  • Epilepsy - Although about 70% of cases can be controlled through medication, frequent in-office lab work is still necessary. Using telemedicine to adjust medications, discuss symptom progression, and the review of diagnostic imaging results and blood work helps minimize trips to the office for epileptic patients.
  • Parkinson's Disease - Once someone is diagnosed with Parkinson’s disease, therapies involving the use of Levodopa or dopamine agonsists to help control motor function can be managed through telemedicine. Although in-person rehabilitation is required, neurologists can also use telemedicine to counsel patients on dietary changes, exercise adjustments, and palliative care.
  • Multiple Sclerosis - Because many medications such as corticosteroids, interferons, and pro-/anti-inflammatory can cause serious side effects, frequently monitoring their progression is essential and can be done effectively over telemedicine. Additionally, reviewing liver and blood tests or offering emotional counseling can also be done through telemedicine without losing the face-to-face interaction patients desire.





NEPHROLOGY

Manage chronic care patients to slow the progression of kidney disease, avoid dialysis and/or transplantations, and create catered care plans for patients receiving kidney replacement therapy.

GASTRO-ENTEROLOGY

Treat chronic conditions such as chronic hepatitis C virus (HCV), ulcerative colitis, inflammatory bowel disease (IBD), and irritable bowel syndrome (IBS).

ENDO-CRINOLOGY

Manage patients with chronic conditions like diabetes and thyroid disease, and adjust various hormone and hypertension treatments.

CARDIOLOGY

Manage treatment plans for patients with congenital heart defects and cardiovascular diseases that require ongoing care.

DERMATOLOGY

Perform routine skin assessments and triage services.

PULMONOLOGY

Provide ongoing treatment of patients with COPD, asthma, bronchitis, and patients requiring mechanical ventilation.

INFECTIOUS
DISEASE

Monitor symptom progression and quickly adjust levels of antibiotics, antivirals, anti-fungals, and other treatments in response to unforeseen side effects

UROLOGY

Manage ongoing treatment of chronic urinary tract disorders in males and females in addition to complications involving the male reproductive organs.

HEMATOLOGY
ONCOLOGY

Adjust medications and treatment plans for patients suffering from sickle cell disease, leukemias, lymphomas, cancers, and iron deficiencies.

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